EMERGENCY SERVICES
SKMCH & RC provides emergency service to all its registered cancer and non-cancer patients 24 hours a day 365 days a year. All emergencies are dealt with in the Emergency Assessment Room in the Outpatient Area from 8:00 am to 12:30 am and in the Inpatient 1st and 2nd floors from 12:30 am to 8 am. SKMCH & RC does not provide Trauma Services in the EAR. Patients in the EAR are triaged and the patients that need urgent care are seen on a priority basis.
APPOINTMENTS
Appointments in the Outpatient Clinics may be obtained from the Main Reception and the Appointments Counter in the Outpatient Area of the Hospital, over the telephone, by fax, or by email. If you have requested an appointment via fax or email, the SKMCH & RC staff will get in touch with you to confirm your appointment. If you are uncertain of which doctor you need an appointment with, please send us your reports in person or via fax or email and our friendly staff will help you find the right doctor. If you would like to cancel or re-schedule your appointment, please call or email at least 24 hours in advance.
Appointments by Phone: Please call +92 42 594 5100 ext. 2382 for an appointment.
Appointments by Fax: Please fax your reports with your name and contact number to +92 42 594 5144.
Appointments by Email: Please email us your request with any associated reports to outpatient@skm.org.pk
ACCOMODATION
The Hospital does not provide accommodation facilities for the attendants of the patients. However, the ‘Musafirkhana’ of the Muhammad Bibi Trust and Maggoo Trust located in the near vicinity of the Hospital extend free accommodation for the registered indigent patients of SKMCH & RC. Free transport to and from the ‘Musafirkhana’ at designated times is also available. Booking forms for the ‘Musafirkhana’ may be obtained from the Main Reception.
ATTENDANTS
Due to capacity constraints, only one attendant is allowed to accompany the patient to the Hospital. Attendants suffering from any contagious disease are advised to refrain from coming to the hospital.
FOOD POLICY
The consumption of food is restricted to designated areas such as cafeterias and Inpatient rooms due to risk of infection and in an effort to control the spread of insects and pests in the Hospital premises.
SMOKING POLICY
SKMCH & RC has provided a smoke free environment for its employees. Smoking is prohibited in SKMCH & RC premises, including all its buildings and grounds.
TELEPHONE FACILITIES
A pay phone is available outside the Outpatient Area.
WHEELCHAIRS AND STRETCHERS
Wheelchairs and stretchers are available for use by patients in the Outpatient Area. Please ask the Main Reception Staff or Administration Staff if you need a wheelchair or stretcher or need assistance in transporting the patient to any of the clinical areas within the hospital.
PATIENT REPORTS
You may obtain a copy of your patient’s reports from the Medical Records Department located in the basement. Requests for medical summary of your patient for referral purposes can be deposited at the Medical Records Department too.
SECURITY
All non-essential items are to be deposited with the security guards at the entrance of the Hospital. No flowers or fruits for patients are allowed within the Hospital due to risk of infection.
FINANCIAL SUPPORT
It is estimated that about 150,000 new cancer cases are diagnosed in Pakistan each year. SKMCH & RC was built with the mission of providing state-of-the-art diagnostic and therapeutic facilities for cancer patients irrespective of their ability to pay. Our resources however, allow us to accept only a fraction of this number for treatment. Therefore, the Hospital has to prudently manage its resources by accepting those cases that benefit the most from treatment. The Hospital has locations in Lahore, Karachi, and Peshawar for screening and accepting patients on financial support. For further information, please contact Financial Support Services or the Outpatient Department. You can also find more information by clicking here.
TREATMENT COST ESTIMATES
Treatment costs of patients vary significantly from case to case. They depend on a number of factors including the stage of the disease, treatment modalities, complications, patient’s physical condition and response to the treatment amongst some of the others. Accurate treatment costs can only be ascertained after the initial visit with the consultant after the treatment plan has been drawn up. You are advised to visit the Business Services Office in the Outpatient Area for obtaining a cost estimate for treatment after your first consultation.
COMMENTS AND SUGGESTIONS
Your feedback and comments are valuable to us. Comment cards are available in Urdu and English at all counters. Please feel free to fill one out and deposit it in any of the donation collection boxes or hand it to any of the Patient Care Officers. In case of a complaint, please contact the Patient Relation Officer available at the Outpatient counter or the Manager.
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| Outpatient & Ambulatory Services |
| Shaukat Khanum Memorial Cancer Hospital & Research Centre, |
| Johar Town , Lahore . |
| Tele: +92 42 5945100, 111-155-555 (ext. 2237, 2239, 2382) |
| Fax: +92 (42) 5945144 |
| Email: outpatient@skm.org.pk |
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